Key Performance Indicator (KPI)

Key performance indicators (KPIs) are a main measurement of worker success and offer quantitative ways to track goals. The goal is often set as the desired level of KPIs, while progress against that target can be tracked for future improvement. As an example, leading indicators like customer satisfaction scores may drive lagging benefits later on in business processes such as revenue generation or keeping customers happy with lower costs per sale through improved service engagement levels!

A key performance indicator (KPI) is a measurable way to evaluate how well you’re doing at work – it’s one measure among many used by managers when determining whether their team has met expectations according to defined targets.

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