{"id":9470,"date":"2021-11-08T14:24:08","date_gmt":"2021-11-08T14:24:08","guid":{"rendered":"https:\/\/viralmango.com\/?p=9470"},"modified":"2021-11-08T14:24:08","modified_gmt":"2021-11-08T14:24:08","slug":"ecommerce-personalization","status":"publish","type":"post","link":"https:\/\/viralmango.com\/blog\/ecommerce-personalization\/","title":{"rendered":"Ecommerce Personalization Examples, Importance, and Benefits"},"content":{"rendered":"\n
With almost $5.2 billion in retail e-commerce sales in 2021, forecasted to reach $6.9 billion in 2024, e-commerce is not something you can overlook. Due to globalization, COVID-19, the people\u2019s need to own things, and many other factors, e-commerce is taking over the world.\u00a0<\/p>\n\n\n\n
That\u2019s why there are so many e-commerce trends you should look out for, including e-commerce personalization.<\/p>\n\n\n\n
E-commerce personalization in marketing is no longer simply a luxury – it\u2019s a path to success. From product customization and personalization messages to customer journey personalization tactics, e-commerce marketers seem to have mastered this craft. Except, not really\u2026<\/p>\n\n\n\n Photo by Nataliya Vaitkevich<\/a> from Pexels<\/a><\/p>\n\n\n\n Let us explain. Since there are so many tools and tactics with different degrees of customization, it turns out that nobody has cracked the code to the ideal way of e-commerce personalization in marketing strategies.\u00a0<\/p>\n\n\n\n As with any other digital marketing phenomenon, personalization and customization in e-commerce is yet another matter that\u2019s unique to each business. The good news is that, again, just as with any other digital marketing phenomenon, there are best practices you can follow.<\/p>\n\n\n\n The key to e-commerce personalization is tracking your customer\u2019s behavior. Your e-commerce personalization strategy will be powered by the behavior and actions each customer makes on your site.<\/p>\n\n\n\n If you have an e-commerce site and you\u2019re new to e-commerce personalization, then pick up a pen and paper because you\u2019re going to need this.\u00a0<\/p>\n\n\n\n We\u2019re going to cover almost all you need to know about e-commerce personalization and teach you what a personalized shopping experience is. Why is it important in e-commerce? We\u2019ll cover that too. To top it all off, we\u2019ll give you some e-commerce personalization examples. For the fashion entrepreneurs out there, we\u2019ll let you in on the best personalization solution for fashion e-commerce.<\/p>\n\n\n\n That\u2019s a big bite to take, so if you\u2019re ready to boost your shopping experience, just keep on reading.<\/p>\n\n\n\n Let\u2019s start with the big question. What is a personalized shopping experience, after all? <\/p>\n\n\n\n The short answer is: <\/strong>A customer journey that is customized to fit their preferences.<\/p>\n\n\n\n The long answer is: <\/strong>A customer journey where your products, communication, and offers are tailored to the customer\u2019s needs and behavior, ultimately making them feel valued and taken care of, leading to conversions (and more). <\/p>\n\n\n\n It can be done through e-commerce personalization tools or custom personalization messages, deals, and recommendations. Either way, it all falls under the umbrella term of e-commerce personalization in marketing.<\/p>\n\n\n\n Photo by <\/strong>cottonbro<\/a> from <\/strong>Pexels<\/a><\/p>\n\n\n\n Creating a personalized shopping experience on your site means implementing dynamic features that change based on a user\u2019s actions. These actions include visiting certain pages, looking at specific products, abandoning their cart, etc. <\/p>\n\n\n\n In general, e-commerce customization has extremely diverse branches relating to different stages of your sales funnels. You can even implement e-commerce personalization tactics for both general markets (e.g., translating your site to different languages based on region) or individuals (e.g., showing them specific products they\u2019d like).<\/p>\n\n\n\n To help you picture e-commerce personalization a little clearer, let\u2019s look at some e-commerce personalization examples.<\/p>\n\n\n\n Since fashion is the biggest B2C market segment of e-commerce, let\u2019s talk about how clothing brands use e-commerce personalization. Taking ASOS as our case study, let\u2019s look at how they implement their customer journey personalization.<\/p>\n\n\n\n If a customer is looking at a product they\u2019re interested in, chances are they\u2019re interested in similar things as well. As an e-commerce personalization tactic, you should calibrate your product-detail page (PDP) to display products that are complementary, similar, or commonly bought with the viewed item.\u00a0<\/p>\n\n\n\n Your product page is the ultimate location for upselling.<\/p>\n\n\n\n If you\u2019re going into their app simply to browse, they know how to get you started. With special sections of personalized recommendations, they get you hooked. From there on, you may remember that you needed sunglasses or that you were looking for a collared shirt.<\/p>\n\n\n\n Side note: Notice how they always say \u201cyou\u201d and \u201cyour\u201d in the personalized recommendations. It makes the customers feel like the brand hand-picked these items only for them.<\/p>\n\n\n\n Statistics show that companies that use UGC get a positive return on their investment. In the case of fashion e-commerce personalization, UGC can make the user relate to products and, most importantly, visualize them on themselves.<\/p>\n\n\n\n<\/figure>\n\n\n\n
What is a personalized shopping experience?<\/h2>\n\n\n\n
<\/figure>\n\n\n\n
E-commerce personalization examples<\/h3>\n\n\n\n
\n
<\/figure>\n\n\n\n
\n
<\/figure>\n\n\n\n
\n
<\/figure>\n\n\n\n
<\/figure>\n\n\n\n
Personalized website examples<\/h3>\n\n\n\n